19 testimonials found.

Excellent service. Took a chance and used Groves to let my flat in Raynes Park. Excellent feedback, updates, responsiveness and follow up. Dovi and Ella are amazing. Best agency I’ve used.

Lize




The best estate agents we've ever dealt with! Groves managed the letting of our house for nearly two years and then its Sale. We have been so impressed by their professionalism throughout. On the property management and letting side, David and the team ensured any property issues were dealt with in a reasonable and caring manner and it gave us complete peace of mind. On the Sale, Simeon, Niki, Dusan and the team guided us through the process, providing advice and responding to queries in a timely and professional manner. We cannot recommend Groves highly enough. We wish there were more estate agents like this

Sarah




Hi Ella,

Thank you for your time this afternoon, you've really helped. I appreciate that Groves don't manage the property but we are so grateful for your advice.

Thanks and kind regards,

Jared and Poppy




Groves Residential are the best agents I have ever used. Every member of staff I dealt with were friendly and extremely helpful. Very professional, (non pushy too) In my opinion they certainly exceeded in every way. Not just because they sold my house, but so much other help and information that they gave due to their professionalism. Nothing was too much trouble. Groves Residential are a credit to New Malden! Thank you all so much.

Marilyn




Hi Simeon,

Thank you. Yes, we are excited. Thank you so much for your support and help during the whole arduous process. I have noticed that you are a real professional in the industry. Especially thank you for bearing with me.

I will pop in your office to see you after moving in.

Rina




I just wanted to say thank you for all your efforts to get it across the line. It was along hard road and your efforts were immense. Thank you!

Ian




Charlie and I wanted to thank you again for your time and hard work on our behalf and although we are not progressing to sale with (2) Northcote Road, we have had such a positive experience with you and the firm that I wanted to let you know that we will not hesitate to recommend you and to get in contact in the future should our situation change.

Ellie and Charlie Casey




Fantastic Estate Agents. Nikki, Dusan and Simeon exceptional customer care and very professional. Highly recommended. Thank you guys so much!

Marilyn Cairns




Thank you for all your work over and above what was required. Groves residential has been a rock in a storm and has been so professional I would not hesitate to recommend them.

Sharon




Niki, Dusan and Simeon have been ultra professional from start to finish. The whole selling process was the most stress free experience I have ever had. I can only say that they are by far the best agents in New Malden who go the extra mile for a personal service. I cannot recommend highly enough. Thanks again.

Zoe & Jim




Groves Residential were by far the best estate agents that we used in New Malden. During the search period they were helpful and organised, and always on time. They have excellent knowledge of their portfolio and take the time to listen to your requirements so not to waste any time on properties that don’t match.

They continued to help us until we found the perfect house, and the excellent service didn’t stop there! They were brilliantly organised and prompt on getting back to us on everything and helped guide the sale through smoothly. Huge thanks so Simeon and Dusan in particular, who went above and beyond to help us through the process. We will definitely use Groves Residential again, and will recommend them to others.

Thanks again for all your help

Becki & Tom




We were really impressed with the service we received from Groves. Simeon was especially helpful and when he wasn't available, his colleagues were able to step in to assist, answer questions promptly, and allay any concerns.

Where I thought Groves stood out was how proactive they were. In my experience, many estate agents need to be chased.

As someone buying a property through Groves, I would definitely consider using them were I to sell my home. It's the kind of service I would want any prospective buyer to receive.

David Mills